Frequently Asked Questions - 206 Tours - Catholic Pilgrimages - Spiritual Journeys

Frequently Asked Questions

  • Access Your Account

    What is my Account?

    You created your account the moment you registered for this Pilgrimage. You can access your account at any hour, and you can review/create/or update any aspect of your Registration. That includes: Reviewing/Edit your Contact Information, Make a Payment, View your Invoice, View Past Invoices, Update your Passport Information and much more.

    How to access my Account?

    • Step 1: Go to
    • Step 2: Select "My Account", located in the top-right corner of the website
    • Step 3: Enter in your Email (the same one you used to register)
    • Step 4: Create a Password of your choosing / enter your password or order number
    • Step 5: You're IN!

    *Register for your next Pilgrimage through your Account and Save Time!

    How do I edit my Order?

      You can update everything in your Account by doing as follows:
    • Step 1: Go to
    • Step 2: Select "My Account", located in the top-right corner of the website
    • Step 3: Enter in your Email and Password or Order Number
    • Step 4: Select what you would like to Edit or View (All Categories are listed on the left side)
    • Step 5: Remember to hit SAVE.

    What if I forget my Password?

    • Step 1: Go to
    • Step 2: Select "My Account", located in the top-right corner of the website
    • Step 3: Enter in your Email and select "Forgot My Password"

    *You will walk through a step-by-step process of setting up a New Password

    What form of Payments do you accept?

      We accept:
    • All major Credit Cards (Visa, Mastercard, American Express, and Discover)
    • Debit Cards
    • ACH (Electronic Check. Cheaper, Easier, and Faster)
    • PayPal
    • Mail a Check

    Is it safe to make a payment online?

    Yes! Once your payment is processed, your information is immediately deleted. Our system does NOT save any of your payment information - which has proven to be the safest way of not having your information compromised. You will need to re-enter in your payment information for each transaction.

    How do I access my Flight Itinerary?

    • Step 1: Go to
    • Step 2: Select "My Account", located in the top-right corner of the website
    • Step 3: Enter in your Email and Password
    • Step 4: On Main Page, scroll down and you will see "View Documents", and select "Flight Itinerary"

    *Flight Itinerary is available 30 Days prior to departure

    When do I receive my Travel Documents?

    Your Travel Documents are mailed out, via Fed Ex, approximately 30 days prior to departure.

    What is included in my Travel Documents?

    • 206 Tours Bag (Backpack, Tote, Duffle)
    • Final Instructions Booklet (including: Hotel Info, Emergency Contact, Guide Info, Day by Day Itinerary, What to Pack, Weather, Currency Exchange, TSA Regulations etc.)
    • Song/Prayer Booklet
    • Magnificat Booklet (for Mass)
    • Nametag
    • Luggage Tags
    • Tip Envelopes
    • E-Ticket / Flight Itinerary: Your Flight Itinerary and E-Ticket will be noted, however, you check-in with your Passport
  • Travel Insurance & Supplemental Cancellation Protection

    What is the difference between the Travel Insurance and the Supplemental Cancellation Protection?

    Travel Insurance:
    Insurance you purchase covers you for things such as Medical, Dental, Loss of Luggage, Trip Delay, Cancellation (stipulations apply) and much more.

    If you have purchased Travel Insurance, you have the option of purchasing the following optional

    Supplemental Cancellation Protection: This is an optional supplement that extends the cancellation stipulation noted under the Travel Insurance Policy. This will allow you to cancel your trip up until 24 hours before departure for any reason other than medical. If you are within 24 hours prior to departure, this Plan is no longer valid, and you are subject to standard Terms and Conditions.

    *MUST be purchased at the time of booking, or within 24 Hours of booking.

    Why should I purchase the Travel Insurance?

    Travel Insurance is optional, but many people purchase it as a precaution for when they are traveling abroad. Anything can happen when you are away - from loss of luggage, a slip and fall, your return flight is cancelled due to inclement weather, etc. Having Travel Insurance is a safety net for you, to cover any interruptions to your pilgrimage.

    Why should I consider purchasing the Supplemental Cancellation Protection?

    The Supplemental Cancellation Protection is optional. If you forsee a reason that you may need to cancel your pilgrimage, that are not covered under the stipulations noted with Travel Insurance (

    Example: A friend is ill, a Wedding or Graduation may take place etc.

    Where can I call for more information?

    For detailed information regarding coverage, questions about medication, or pre-existing conditions, please contact the Travel Insurance Company directly, at: 844-228-3678 Plan Code: T-20010. It is also available here: (, in your Final Instruction Booklet and as a pamphlet within your Travel Documents.

    When are the payments for these Plans due?

    Payment for Travel Insurance is due at the time you confirm that you want it. If you are considering purchasing it, please do so as soon as possible, as it covers pre-existing conditions. Once you make the payment for the Travel Insurance, you are covered from that moment on.

    How do I file a claim?

    To File a Claim – you must contact the Travel Insurance Company immediately. The Phone Number is: 844-228-3678 Plan Code: T-20010. You can find this information on the website, in your Final Instruction Booklet, and on the Pamphlet in your Travel Documents.

  • Upgrades and Add-On's

    Can I Upgrade my seat to Economy Comfort/Plus or Business Class?


    Business Class: You can choose Roundtrip ($3,500 - $3,700) or One Way ($1,750 - $1,850). Price is per person, based on the pilgrimage you are joining. Confirmation is on request basis pending availability.

    Economy Comfort/Plus: You can request this within the registration process, and we will get back to you with the price. Prices range depending on carrier, and pending availability.

    May I upgrade my Hotel Room?

    Yes! Whether upgrading to a Junior Suite or Suite, we are more than happy to inquire for you. Please let us know as soon as possible, as quotes are based on availability. The sooner we know, the higher the chance of room upgrades for the duration of your pilgrimage.

    What is the difference between a Pre/Post Stay and Pre/Post Tour?

    Pre/Post Stay:
    Arriving one (1) day earlier for your pilgrimage, or staying one (1) day later on your pilgrimage.
    We arrange a Private Transfer to/from the Airport, one (1) additional overnight at the Hotel you are staying at, and Breakfast in the morning.

    Arrive a day early, and have time to relax, overcome jetlag before your pilgrimage begins. Or, stay one day later in the final city of your pilgrimage to return to certain sites you visited, relax and enjoy more shopping etc. We arrange for you a Private Transfer from the Airport to the Hotel, one (1) overnight at the Hotel your group is staying at the first night, and Breakfast the next morning.

    Pre/Post Tour:
    If you wish to visit another country prior to your pilgrimage, or after your pilgrimage.

    Spend time in Barcelona, visit Paris tour the Palace of Versailles, visit friends in London, or indulge in the classic Cafe's in Prague. We will build a proposal that includes Airfare, a Private Transfer to/from the Airport, Hotel accommodations, and Breakfast each morning. (Dinner, Guided Tours, Museum Admission Fees etc - pending itinerary and requests)

    How do I arrange for a Pre/Post Stay?

      Simply access your Account, as follows:
    • Step 1: Go to
    • Step 2: Select "My Account", located in the top-right corner of the website
    • Step 3: Enter in your Email and Password
    • Step 4: Select what you would like to Edit Order
    • Step 5: Select Pre/Post Stay
    • Step 6: Remember to hit SAVE.

    How do I arrange for a Pre/Post Tour?

    Contact our office via phone (800-206-TOUR) or Email (, and let us know your Order Number, where you would like to stay, and for how long. We will get back to you with a quote as soon as possible.

Travel Insurance

Providing you coverage for both pre-existing conditions and those that may arise during your trip, including medical and dental emergencies, loss of luggage, trip delay, and so much more.

Supplemental Cancellation Protection

A Cancellation Waiver - allowing you to cancel your trip and receive a refund anytime - up until 24 hours prior to departure. The "Waiver" expires once you are within 24 hours of departure.

What to Know Before You Go

Information about your upcoming Pilgrimage!

Client Letters

The Proof is in the Print - see what your fellow pilgrims have to say!