Guest Rooms

Our 78 guestrooms and luxury suites are elegantly set in a 19th-century building in the heart of Puebla. Every space reflects vintage craftsmanship and regional décor—such as renowned Talavera pottery—creating an atmosphere that blends heritage with modern comfort. Suites within the same category offer their own character, with subtle variations in layout, décor, and views that celebrate the property’s historic charm. These distinctions enrich the stay, ensuring an experience that feels sophisticated, authentic, and uniquely yours.

Urban Room King

This luxury suite is accentuated with locally-sourced artwork. It offers a plush king-size bed and a generously sized, welcoming bathroom, as well as stunning city views.

The room has 1 king bed.

Room Size 495 ft² / 46 m²

In your private bathroom:

• Free toiletries
• Shower
• Toilet
• Towels
• Hairdryer
• Toilet paper

View:

• City view

Room Facilities: ​

• Air conditioning
• Cleaning products
• Sitting area
• Private entrance
• TV
• Telephone
• Ironing facilities
• Coffee machine
• Tea/Coffee maker
• Iron
• Flat-screen TV
• Minibar
• Cable channels
• Wake-up service
• Clothes rack
• Hand sanitizer

Smoking: ​ No smoking

Urban Room Double

Adorned with locally crafted artwork, the spacious Urban Room Double offers two double beds. An exceptional accommodation that boasts stunning views of the city and an inviting oversized bathroom.

The room has 2 double beds.

Room Size 495 ft² / 46 m²

In your private bathroom:

• Free toiletries
• Shower
• Toilet
• Towels
• Hairdryer
• Toilet paper

Room Facilities: ​

• Air conditioning
• Cleaning products
• Sitting area
• Private entrance
• TV
• Telephone
• Ironing facilities
• Coffee machine
• Tea/Coffee maker
• Iron
• Flat-screen TV
• Minibar
• Cable channels
• Wake-up service
• Clothes rack
• Hand sanitizer

Smoking: ​ No smoking

Urban Bliss King

This luxury suite is elegantly decorated with local artwork reflecting Mexico’s rich heritage. It features a king-size bed and a balcony with views of our Green Patio and timeless 17th-century stone buildings.

The room has 1 king bed.

Room Size 495 ft² / 46 m²

In your private bathroom:

• Free toiletries
• Shower
• Toilet
• Towels
• Hairdryer
• Toilet paper

Room Facilities: ​

• Air conditioning
• Cleaning products
• Sitting area
• Private entrance
• TV
• Telephone
• Ironing facilities
• Coffee machine
• Tea/Coffee maker
• Iron
• Flat-screen TV
• Minibar
• Cable channels
• Wake-up service
• Clothes rack
• Hand sanitizer

Smoking: ​ No smoking

Urban Junior Suite Double

Showcasing Mexico’s deep-rooted traditions, this charming room features Talavera tile flooring and ornaments, as well as two comfortable double beds.

The room has 2 double beds.

Room Size 538 ft² / 50 m²

In your private bathroom:

• Free toiletries
• Shower
• Toilet
• Towels
• Hairdryer
• Toilet paper

Room Facilities: ​

• Air conditioning
• Cleaning products
• Sitting area
• Private entrance
• TV
• Telephone
• Ironing facilities
• Coffee machine
• Tea/Coffee maker
• Iron
• Flat-screen TV
• Minibar
• Cable channels
• Wake-up service
• Clothes rack
• Hand sanitizer

Smoking: ​ No smoking

Urban Junior Suite King

Immerse in Mexico’s cultural fabric with Talavera tile flooring and ornaments. This hotel suite offers a spacious king-size bed, marrying tradition with luxury.

The room has 1 king bed.

Room Size 538 ft² / 50 m²

In your private bathroom:

• Free toiletries
• Shower
• Toilet
• Towels
• Hairdryer
• Toilet paper

Room Facilities: ​

• Air conditioning
• Cleaning products
• Sitting area
• Private entrance
• TV
• Telephone
• Ironing facilities
• Coffee machine
• Tea/Coffee maker
• Iron
• Flat-screen TV
• Minibar
• Cable channels
• Wake-up service
• Clothes rack
• Hand sanitizer

Smoking: ​ No smoking

Bliss Junior Suite

Decorated in Puebla’s signature style, this room evokes the opulence of 18th-century Mexican aristocracy with its colonial design elements.

The room has 1 king bed.

Room Size 680 ft² / 63 m²

In your private bathroom:

• Free toiletries
• Shower
• Toilet
• Towels
• Hairdryer
• Toilet paper

Room Facilities: ​

• Air conditioning
• Cleaning products
• Sitting area
• Private entrance
• TV
• Telephone
• Ironing facilities
• Coffee machine
• Tea/Coffee maker
• Iron
• Flat-screen TV
• Minibar
• Cable channels
• Wake-up service
• Clothes rack
• Hand sanitizer

Smoking: ​ No smoking

Bliss Suite

Exuding elegance with hand-carved furnishings and local Talavera ceramic elements, this suite extends an invitation to privacy with its separate living room and spacious master bedroom.

The room has 1 king bed.

Room Size 1,102 ft² / 93 m²

In your private bathroom:

• Free toiletries
• Shower
• Toilet
• Towels
• Hairdryer
• Toilet paper

Room Facilities: ​

• Air conditioning
• Cleaning products
• Sitting area
• Private entrance
• TV
• Telephone
• Ironing facilities
• Coffee machine
• Tea/Coffee maker
• Iron
• Flat-screen TV
• Minibar
• Cable channels
• Wake-up service
• Clothes rack
• Hand sanitizer

Smoking: ​ No smoking

Serenity Suite

A haven of luxury spread over 1,246 square feet, this spacious suite blends Mexican motifs into its design. The suite features a living room, a lavish master bedroom with an expansive bathroom, and a private balcony overlooking the mesmerising San Francisco Temple.

The room has

Bedroom: 1 queen bed.
Living room: 1 sofa bed.

Room Size 1,246 ft² / 116 m²

In your private bathroom:

• Free toiletries
• Shower
• Toilet
• Towels
• Hairdryer
• Toilet paper

View:

• City view

Room Facilities: ​

• Balcony
• Terrace
• Air conditioning
• Cleaning products
• Sitting area
• Private entrance
• TV
• Telephone
• Ironing facilities
• Coffee machine
• Tea/Coffee maker
• Iron
• Flat-screen TV
• Minibar
• Cable channels
• Wake-up service
• Dining area
• Dining table
• Clothes rack
• Hand sanitizer

Smoking: ​ No smoking

Harmony Suite

Situated on the fourth floor of the hotel’s main building, this palatial suite spans vast, luxurious indoor and outdoor spaces. It features a refined dining room and a master bedroom with a king-size bed. Step into the oversized bathroom or out onto the terrace for sweeping views of Puebla’s skyline.

The room has

Bedroom: 1 queen bed.
Living room: 1 sofa bed.

Room Size 2,268 ft² / 210 m²

In your private bathroom:

• Free toiletries
• Shower
• Toilet
• Towels
• Hairdryer
• Toilet paper

View:

• City view

Room Facilities: ​

• Balcony
• Terrace
• Air conditioning
• Cleaning products
• Sitting area
• Private entrance
• TV
• Telephone
• Ironing facilities
• Coffee machine
• Tea/Coffee maker
• Iron
• Flat-screen TV
• Minibar
• Outdoor dining area
• Cable channels
• Wake-up service
• Dining area
• Dining table
• Clothes rack
• Hand sanitizer

Smoking: ​ No smoking

Dining

At Banyan Tree Puebla, our rich culinary spread is among the finest of restaurants in Puebla, Mexico. Whether you’re sharing a meal with loved ones, seeking an intimate dining moment in your room, or relishing an outdoor experience on our terraces or gardens, we cater to every occasion and palate.

• Fruit *
• Wine/Champagne *
• Kid-friendly buffet
• Kids’ meals *
• Special diet meals (on request)
• Snack bar
• Breakfast in the room
• Bar
• Minibar
• Restaurant
• Tea/Coffee maker

*Additional charge

Bistrot Pasquinel Mexican Steaks
Framed by a peaceful garden, Bistrot Pasquinel is the culinary setting where organic ingredients meet unique preparations to create an unmatched dining experience.

– Breakfast: Monday to Sunday 7:00 – 12:00 hrs.
– Lunch: Monday to Sunday 12:00 – 18:00 hrs.
– Dinner: Thrusday to Tuesday 18:00 – 23:00 hrs. (Subject to change)

Cello Cucina Italiana Italian
Savour the finest homemade Italian dishes, perfectly paired with exquisite wines, right in the heart of Puebla.

– Wednesday to Monday from 17:00 to 23:00 hrs. (Subject to change)

Saffron Thai
Indulge in Saffron’s authentic Thai dishes, expertly crafted to delight both your palate and eyes.

– Tuesday to Sunday: 17:00 – 23:00 hrs.

Bar Los Lavaderos
Nestled in a space steeped in historical significance, our bar invites diners to experience the authentic spirit of ancient Mexico.

– Thursday to Saturday 18:00 – 00:00 hrs. (Subject to change)

Rooftop Bar
Unwind by our pool and bask in the unmatched city views that surround you.

– Lunch: Monday to Sunday 11:00 – 18:00 hrs.
– Dinner: Monday to Sunday 18:00 – 23:00 hrs.

In-Suite Dining
Choose from an expansive menu and relish gourmet dishes in the comfort of your suite.

– 24 Hours (subject to change)

Wellness

Spa

• Yoga classes
• Fitness
• Massage chair
• Full-body massage
• Hand massage
• Head massage
• Foot massage
• Neck massage
• Back massage
• Spa/Wellness packages
• Foot bath
• Spa lounge/Relaxation area
• Spa facilities
• Body wrap
• Body scrub
• Body treatments
• Pedicure
• Manicure
• Facial treatments
• Beauty services
• Beach umbrellas
• Beach chairs/Loungers
• Massage *
• Spa *

Fitness centeOutdoor swimming pool Free!

• Open all year
• Pool with view
• Heated pool
• Pool/Beach towels
• Beach chairs/Loungers

*Additional charge

Events

With multiple venues, delectable cuisine & personalised service, Banyan Tree Puebla is an ideal venue for corporate meetings, symposiums, socials or weddings.

Facilities

General

• Shuttle service *
• Pet bowls
• Pet basket
• Grocery deliveries *
• Designated smoking area
• Air conditioning
• Smoke-free property
• Hypoallergenic room available
• Wake-up service
• Heating
• Private entrance
• Packed lunches
• Chapel/Shrine
• Elevator
• Ironing facilities
• Facilities for disabled guests
• Airport shuttle *
• Non-smoking rooms
• Iron
• Room service

Pets

Pets are allowed. Charges may apply.

Internet

Wifi is available in the rooms and is free of charge.

Parking

Private parking is available on site (reservation is not needed) and costs US$11 per day.

• Valet parking
• Parking garage
• Electric vehicle charging station
• Accessible parking

Front Desk Services

• Invoice provided
• Private check-in/out
• Concierge
• Baggage storage
• 24-hour front desk

Entertainment & Family Services

• Board games/Puzzles
• Babysitting/Child services *

Cleaning Services

• Daily housekeeping
• Ironing service *
• Laundry *

Safety & security

• Fire extinguishers
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Security alarm
• Key card access
• 24-hour security
• Safe

Accessibility

• Wheelchair accessible

Languages Spoken

• English
• Spanish

*Additional charge